Info - Privacy Policy
GDPR COMPLIANCE
All details that you leave with us, or provided when you register for a purchase or visit our homepage will only be used by Me & Zena in order to fulfill our undertakings. We will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you - e.g. arranging for a product to be sent to you. By visiting Me & Zena, you are accepting the practices described in this privacy notice.
This privacy policy sets out how this website (hereafter "Me & Zena") uses and protects any information that you provide while using this website. Should we ask you to provide information which can identify you when using this website, it will only be used in accordance with this privacy statement. Me & Zena may change this policy from time to time.
WHAT WE COLLECT
We may collect information such as name, contact information including email address, demographic information such as post code and preferences along with other information relevant to customer surveys and/or offers.
CARD DATA
We do not store credit card details nor do we share customer details with any 3rd parties.
SHARING OF INFORMATION
At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.
We require information gathered to understand your needs, provide you with a better service, and for internal record keeping. We may use the information to improve our products and services and periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
HOW WE USE COOKIES
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
CONTROLLING YOUR PERSONAL INFORMATION
You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us.
E-MAIL COMMUNICATIONS
To help us make e-mails more productive to improve service and your shopping experience, we sometimes send you newsletters of our services and products, notifications of changes to our policies, and order confirmations. If you do not want to receive e-mail from us, other than order notifications and receipts, please adjust your subscription preferences by unsubscribing to the emails.
CONDITIONS OF USE, NOTICES, AND REVISIONS
If you choose to visit Me & Zena, your visit and any dispute over privacy is subject to this notice and our conditions of use, including limitations on damages, arbitration of disputes, and application of the law of the state of our local state. If you have any concern about privacy of your personal information as used and collected within our website, please email zena@meandzena.com and we will try to resolve it.
We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to. Unless stated otherwise, our current privacy notice applies to all information that we have about you and your account.
QUESTIONS
If you have questions regarding our conditions of usage, privacy policy, or other policy related material please email zena@meandzena.com